Privacy Policy
This Privacy Policy explains how Local Vista processes personal data in connection with its website, inquiries, and guided culinary and market experiences. It applies to visitors, prospective customers, and guests who interact with our booking and tour services.
Data We Collect
We may collect identification and contact details, booking and payment information, dietary preferences, group size, requested dates, language preferences, meeting-point details, and communications you send to us. We may also process limited technical data such as device, browser, and usage information when you visit the website.
How We Collect Data
We receive data when you submit a consultation request, make a booking, communicate by email or phone, provide dietary or route preferences, or check in for a tour. Some data is generated automatically through website operation, such as log data and cookie-related information.
Cookie Types
We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies are not used to collect more information than is reasonably needed for these purposes.
Cookie Controls
You may manage cookies through your browser controls and, where available, through on-site preference tools. Blocking or deleting cookies may change how the website remembers settings or measures basic site performance.
Your Rights
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in limited cases, restriction of certain processing, or an explanation of how we handle your request. Where we rely on consent, you may withdraw it for future processing.
How to Make a Request
To submit a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for enough information to confirm your identity and locate the relevant records before responding.
Data Retention
We keep personal data only for as long as needed to manage inquiries, confirm bookings, provide the requested experience, maintain business records, and meet legal, tax, or dispute-related obligations. When data is no longer needed, we delete it or de-identify it where appropriate.
Policy Changes
If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date.
How We Use Data
We use personal data to respond to inquiries, manage bookings, confirm dates and group details, collect dietary information, coordinate route and tasting arrangements, process payments, communicate about meeting points and tour logistics, maintain records, improve website performance, and meet legal or accounting obligations.
Service Providers and Partners
We may share personal data with payment processors, booking or communications providers, website hosting and analytics services, and other vendors that help us operate the business. Where third parties process data for us, they are expected to use it only for the services they provide.
Legal Disclosures
We may disclose personal data when required to comply with law, lawful requests, court orders, tax obligations, or to protect our rights, guests, staff, or the security of the website and services.